Privacy policy

JANAM BANDHAN (trading as JanamBandhan), a sole proprietorship of Amit Singhal at 111 A-7, 1 Garh Road, Ajanta Colony, Meerut, Uttar Pradesh 250004, India, decides how your information is used. For anything on this page, write to support@janambandhan.com.

• Profile details you or your family enter: name, date of birth, height, marital status, religion, community, mother tongue, city, education, profession, income range, photographs, and what you write about yourself and your family.
• Contact details: mobile number and, if you give one, email address.
• Who referred you: the discount code used when you paid, so the samaj group or bureau that introduced you is recorded.
• What you do on the site: interests sent and received, shortlists, and messages you exchange with other members.
• Payment records: which plan you bought and when. Card and UPI details are handled by our payment provider and never reach our servers.

This is the part that matters most, so it is worth being exact.

• Your mobile number and email are masked everywhere on the site — shown as 98•••••10 — to every other member, to partners, and to our own staff screens.
• No plan buys anybody's number. There is no amount of money that makes us reveal a member's phone number or email to another member. This is the difference between us and a large matrimony website.
• Members talk through the chat inside JanamBandhan. If you decide you want to swap numbers, you can type yours into chat yourself — that is your choice, and once you send it we cannot take it back.

• Other members see your profile details and photographs in search and on your profile page.
• Your family members, if you gave them a family login, can search and shortlist for you. They cannot accept an interest on your behalf.
• The partner who referred you can see the profiles they added, so they can keep them up to date.
• Our team sees profiles in order to verify and approve them.

We do not sell your data, and we do not share it with advertisers or other matrimony websites. We pass information to just three kinds of outside party:

• Google Cloud and Firebase, where the site and the database run. Our data is stored in Google's Mumbai region.
• Our payment provider, who handles the payment itself and receives only what a payment needs.
• The authorities, where a law or a court order requires it.

While your profile is live, and for up to 12 months after you ask us to delete it or stop using the service — after which it is removed. Payment records are kept for 8 years because tax law requires it.

Write to support@janambandhan.com from the email on your account, or call +91 97629 58243 from your registered mobile number, and ask us to delete your profile. We do it within 30 days and confirm when it is done. Messages you have already sent to another member stay in that member's chat.

You may also ask us for a copy of what we hold about you, or to correct anything that is wrong, in the same way.

We use one cookie, to keep you logged in. There are no advertising or tracking cookies on this site.

JanamBandhan is only for adults of legal marriageable age in India — 21 for men and 18 for women. We do not knowingly accept profiles of anyone younger, and we remove them when we find them.

Never send money to anyone you meet here, however convincing the reason. We will never ask you for an OTP, a password or a bank detail. If someone on the site asks you for money, tell us at support@janambandhan.com and we will act on it.

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, complaints about this site or about another member can be sent to our Grievance Officer.

Amit Singhal, Grievance Officer
grievance@janambandhan.com
JANAM BANDHAN, 111 A-7, 1 Garh Road, Ajanta Colony, Meerut, Uttar Pradesh 250004, India

We acknowledge every complaint within 24 hours and resolve it within 15 days. Write from the email or mobile number on your account so we can identify you.

If we change this policy we will post the new version here with a new date, and tell members on WhatsApp if the change is a significant one. See also our terms and conditions.